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Water damage response, Tuscaloosa County & McCalla — answered by a person, any hour

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Tuscaloosa County · 24/7 emergency

Roof Leak & Ceiling Water Damage in Tuscaloosa County

A ceiling only shows what has already finished happening above it. Water finds an opening in the roof, runs along the underside of the decking, tracks a rafter and drops onto the top of the ceiling, where the insulation soaks it up and holds it. The stain that finally appears is days of that, and it appears where the ceiling gave first rather than where the roof failed.

The old streets around the University of Alabama campus — Dearing Place, University Circle, College Park, Pinehurst, The Downs — are early twentieth-century houses with heart pine framing and, in a good many of them, original plaster ceilings on wood lath. A plaster ceiling holding water is a different problem from a drywall ceiling holding water, and it has to be handled as one.

Plaster on lath does not behave like drywall

Plaster went on wet over wood lath, and it squeezed through the gaps between the laths and hooked over the back of them as it set. Those hooks, called keys, are the entire reason a plaster ceiling stays up there. Water swells the lath and softens the keys, so the ceiling fails by letting go of its backing rather than by falling apart in itself. It can look perfectly sound and be carrying almost nothing.

The checks are therefore different. Drywall that is sagging is holding water and can be drained through a small opening at the low point. Plaster that has bellied away from the lath is reporting that the keys in that area are gone, and no amount of drying puts them back. What can often be saved is the plaster either side of the failure, which is worth the trouble on a molded ceiling nobody makes anymore.

The leak with nobody underneath it

Tuscaloosa's rental stock empties out between May and August. Tens of thousands of student beds sit closed up through the wettest, hottest stretch of the year, and a roof that started letting water in at the end of the spring semester can run through every storm until August with nobody in the room to notice. By then the ceiling is not the question. The framing above it and the insulation on top of it are.

The same thing happens more slowly in any room people stop walking into: a back bedroom, a closed-off upstairs, a hall used one morning a week. Where a building will be empty for a stretch, a walk through after any hard rain from a new direction costs nothing at all. Look up at the ceilings in the rooms nearest the roof line, and put a hand on the insulation above them if you can reach it.

Water leaves a ceiling through the holes cut in it

A ceiling is not a flat surface, it is a surface with penetrations. A recessed can light, a fan box, a smoke detector base, a supply register boot — each one is a hole in the drywall or the plaster, and water lying on top of the ceiling finds them before it finds anything else. That is why the first evidence of a roof leak is often a drip out of a light fixture in a room away from the stain.

It is also why the breaker comes off before anyone investigates. Water coming out of a fixture has been inside the box, and it may be inside more than one box on the same run. The fixture comes down, the box is opened and dried, and it gets looked at by whoever handles the electrical work before it is energized again. That part is not a judgment call.

How the work runs

  1. Work from the attic

    The wet path is followed backward along the decking and rafters, from the point where the water dropped to the point where it entered, which is rarely the same place.

  2. Kill the circuit

    Power to any fixture, fan box or register the water has reached goes off at the panel before anything up there is opened, handled or taken down.

  3. Close the opening

    The breach in the roof gets covered first, since no drying equipment achieves anything in a house that is still being refilled from above.

  4. Deal with the sag

    A ceiling holding water is drained through one hole at its lowest point, or opened up from a ladder set to the side of it, never from directly underneath.

  5. Clear the wet insulation

    Soaked batts and packed blown insulation leave the attic in bags, since neither recovers where it lies and both hold water against the ceiling.

  6. Dry both sides

    Machines work the attic and the room at once, and readings come off marked points on the framing until they match wood the water never reached.

Where we cover this

Every town below is inside our service area for this work.

Questions we get asked

More detail in the start-to-finish walkthrough, the Alabama claim guide and the cost guide.

Our ceiling is plaster and it is stained but not sagging. Must it come out?

Often not. Plaster takes a soaking better than drywall does, provided the keys behind it are intact, and the test is whether the ceiling moves when a flat hand is pressed gently against it. Where it stays solid it dries and gets repainted. Where it gives, or sounds hollow across an area, the keys there have let go and that section comes down.

There is water dripping out of a light fixture. What do we do first?

Turn off the breaker for that circuit, not just the wall switch, and put something underneath to catch it. The water has been in the box and may be in others on the same run. Leave the fixture alone until the power is off and somebody can take it down and look inside. A bucket and a dead circuit are the whole emergency response.

The roof is being replaced next month. Can the inside wait until then?

The roof can wait if the opening is covered. The wet material cannot. Insulation lying soaked on a ceiling in an Alabama summer starts growing within a couple of days, and a month of that turns a ceiling repair into an attic full of removal work. Cover it, get the wet material out and dried, and let the roofer work on a dry building.

Water damage · Tuscaloosa County

Call before you start pulling things up.

If the honest answer is that this can wait until morning, that is what you will hear.

(205) 927-8756

Tuscaloosa County dispatch